GovNet e-Mail System Capacity Planning

Electronic Government Network (GovNet) e-Mail System, one of the services offered as part of the GovNet Project in Mozambique is expanding. A significant growth in the number of users of the GovNet e-Mail system is expected in the next few months due to the addition of 63 new sites /institutions as part of the GovNet-Extension Project. To address the expected demand on the GovNet IT resources there are scientifically proven methods and processes that can aid the planning of the required networking and IT resources. This paper tries to propose an approach to be followed as part of the process of capacity planning for the GovNet eMail System storage and link bandwidth. All the data in support of the suggested method were collected during the pilot phase of the GovNet through automatic traffic collection applications and through interviews of the IT managers of the government institutions benefiting from the GovNet services.